Best Online Help Desk Ticketing System Software 2022
"If the TEAM is
SUCCESS Must Be
TimeTrax Help Desk Management System:
Employees can raise service requests to departments & rate against completed requests. Help-Desk can also be used for managing customer complaints/service requests, offering ratings against tickets.
Help Desk Management Benefits & Features:
- Customers & projects can be created.
- Project employee mapping & project customer mapping.
- Helpdesk ticket submission & response on Helpdesk ticket.
- Complaint status & nature can be created and checked.
- Email notifications on ticket submission to the submitter/support team.
- Email notifications to submitter/support team on response entry from submitter/support team.
- The list of requests/complaints/tickets can be checked through date range, customers/projects, status, nature, etc. with ratings, remarks, response/resolution time, etc.
Help Desk Management Workflow:
Why choose EfroTech?
- Award Winning Product!
- Hundreds of Pakistan’s Top Brands Trust EfroTech Since over 2 Decades!
- Our Clients Review & Testimonials!